i am reducing customer satisfaction. it is my favorite thing to do. i see a satisfied customer and i choose to bother them. management calls me the chaos monkey of feedback surveys and they pay me well for it
@garbados the customer is always wrong
@brennen and i make sure they know it
Hometown is adapted from Mastodon, a decentralized social network with no ads, no corporate surveillance, and ethical design.
@garbados the customer is always wrong